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Coverage

General Liability Insurance for Convenience Stores

Key financial coverage for preventing customer slip-and-falls, accidental property damage, and unanticipated liability suits on your premises.

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General liability insurance for convenience stores offers the protection needed for your retail store if third-party property damage, personal injury, or bodily injury occurs from retail actions. It serves as the main form of cover for store traffic on a daily basis, to bear the cost of legal defense and medical expenses which would otherwise be very high. Most Business Owner's Policies (BOP) are based on general liability.

What's covered

What General Liability Covers

When reviewing general liability insurance for convenience store policies, the coverage is geared toward typical store-related incidents that involve non-employees:

Covered

Customer Slip-and-Fall Injuries

A customer slips on a recently mopped beverage aisle or liquid spill near the fountain drink machine, breaking an arm. General liability serves to cover their emergency room costs, continued medical care, and lost income.

Covered

Vendor and Delivery Accidents

An unanchored floor mat or uneven entry threshold may cause a soda distributor delivery driver to trip while bringing in stock to the store room. Their healthcare expenses are covered by your policy.

Covered

Off-Premises Property Damage

During a thunderstorm, an unsecured outdoor store sign blows over and damages a customer's vehicle parked out front. General liability includes the body shop repair cost.

Know the gaps

What It Doesn't Cover

Know what general liability does not cover to prevent any gaps from creating serious problems:

Employee Injuries: Accidents that occur to your store employees or stock room workers are not covered. Workers' compensation only provides coverage for workplace injuries and doesn't cover injuries that occur away from the job.

Your Own Building and Inventory: If your building, shelving, or retail stock is damaged due to fire or theft, you need commercial property insurance.

Intentional or Criminal Acts: If injuries or damage result from intentional, unlawful, or fraudulent acts committed by you or your employees, coverage is excluded.

Do you need it

Who Needs General Liability Insurance

All retail businesses that ask themselves, does a convenience store need general liability should understand the exposure from customers remains continuous. The most common lawsuits your store is likely to face are caused by slip and falls and accidental damage to your property.

General liability coverage is not required by state law in most cases, but a commercial landlord will require proof of general liability coverage with minimum coverage limits before signing a building lease. The coverage requirements imposed by mortgage lenders and franchise systems are comparable to one another.

Pricing

What General Liability Costs

General liability cost convenience store rates vary based on factors such as: Store Square Footage, Store Gross Sales, Volume of Foot Traffic, Physical Location, etc. In general, stores in areas with a high concentration of customers tend to have a higher turnover than those in rural areas.

Standalone general liability is typically purchased by most convenience store owners for $42 to $72 per month ($500 to $900 a year). This cost can be reduced by incorporating general liability coverage into a business owner's policy that includes property protection. See our full guide to convenience store insurance rates.

What a claim looks like

Example Claim

A customer enters your store during a rainstorm, slips on a wet floor, and fractures their wrist. This results in emergency room visits, physical therapy, and lost work time, which equals total damages of $18,000. General liability ensures your business maintains its cash flow while also covering the entire medical settlement of the customer, with a portion going to your legal costs.

How it fits

How It Fits With Your Other Coverage

The General Liability insurance policy is one half of a comprehensive retail insurance policy. General liability and commercial property coverage are typically bundled together in a Business Owner's Policy (BOP) by most store owners, who want to reduce their overall insurance premium.

The power of choice

We shop 30+ A-rated carriers so you don't have to.

  • Travelers
  • The Hartford
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Common questions

Frequently Asked Questions

Is general liability insurance required by law for convenience stores?

No. General liability is rarely mandated by state statutes. In general, however, a commercial landlord, mortgage bank, or a franchisor will almost always insist on evidence of general liability prior to granting a lease or contract.

Does general liability cover my employees if they're injured on the job?

No. General liability will only apply to third-party non-employees such as customers and delivery personnel. If an employee gets injured at work, only workers' compensation will cover the expense.

See All FAQs

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